Vendor Management
One call to us instead of twelve calls to them. We manage your ISPs, SaaS vendors, warranties, and contracts.
A 30-person company deals with more vendors than you think: ISP, phone provider, 2-3 hardware manufacturers, Microsoft or Google, security software, backup provider, printer company, badge system, conference room AV, and more.
What we manage: ISP and telecom contracts — negotiation, renewal, troubleshooting. SaaS subscriptions — license management, renewal tracking, spend optimization. Hardware warranties — claims, RMAs, replacements. Service contracts — maintenance agreements, SLA tracking. New vendor evaluation and recommendations.
Cost optimization: Most companies pay for licenses they don't use, warranties that have expired, and service tiers they've outgrown. We audit your vendor stack annually. Typical first-year savings: 15-25% of total vendor spend.