Undocumented Software
No source, no docs, no author left to ask. We read the code and tell you exactly what it does.
Every company has one: the application nobody currently on staff actually understands. It runs a critical part of the business, and it works, until it doesn't, and then everyone stands around because the one person who could explain it is gone.
The senior engineer who left: They built it, they understood it, and they took that understanding with them when they left for another job. What's left behind is a codebase with no comments, no README, and no test coverage, and a team that's terrified to touch it because nobody knows what will break.
The vendor who disappeared: The company that sold you the software got acquired, shut down, or simply stopped answering emails. The documentation, if it ever existed, is gone with them. You're running production software with zero support and zero visibility into how it works.
We don't need the person who wrote it, and we don't need a support contract. Give us the binary, the source, or just access to the running system, and we'll read it the way it was actually built, not the way someone would explain it if they were still around.
What We Deliver
A working understanding of what the software does, function by function if that's what it takes. Documentation that didn't exist before, written from what the system actually does, not from what someone assumes it does. A risk assessment: where it's fragile, where a change would break something, and where your business is more exposed than you realized. And if you need it modified, extended, or replaced, we can do that too, because by the time we're done, we understand it better than the people who are afraid to touch it.
You don't have to keep tiptoeing around software nobody understands. We can do it.